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keys work randomly SVS13A12FXS, windows 10

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Hi everyone.

 

Recently some keys in my keyboard have been working randomly, specifically the a, c, s, b, down arrow, comma and dot. They work for a time, then stop working, then start again...

 

Anyways, I read I should try an external keyboard to check if it is a software or hardware matter. A bluetooth keyboard we had over there works flawlessly, so I'm guessing efectively its a problem with the hardware. I already used a full can of compressed air, did a reinstalation of SO and nothing, the problem persists.

 

So, I have two questions:

 

- Should I be sure it's a hardware matter?

- In case it is, where do you advise me to buy a replacement?

 

I live in Costa Rica, and this is an american model, so the part is not easily found over here. Besides, in case I have to buy a new keyboard I'd like to know; will a Spanish one work, from a member of the same vaio S family of laptops?

 

Thank you very much for your help!

 

Note: I've read some people have had a similar problem, which they have worked around from the BIOS. Im supposed to be able to access the BIOS pressing ASSIST with the laptop turned off, but when I have tried it, the laptop just boots normally, it doesnt go throug BIOS so that is a problem too, I suppose...

 

Thanks, again


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