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Re: My DVD/CD driver cannnot recognize CD-R

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Hi Bondylee

 

When you reinstalled Windows 8 on your laptop, have you tried playing CD-R / CD? How did you upgrade the OS to Windows 10? Did you follow JenF's suggestions? These steps may be able to help us isolating the issue further: 

 

  • Try a different brand of CDs, different CDs with different files on it (movies, mp3s, pictures). 
  • Power cycle - Shutdown the laptop and remove the battery and other connected devices -> Press and hold the power button for 5 seconds. 
  • Run Vaio Update and Windows Update. 

 

Regards,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

 


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