Hi Pjmz1988,
Greetings and thank you for your message. On this site, we are able to provide assistance for customers in North America. If you are from North America, please send us an email at socialsupport@am.sony.com. If you are outside of North America, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
Regards,
Jen
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