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Re: My VAIO Duo 13 turn off by itself when I'm using the laptop

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Hi Waterdrop

 

Welcome to Sony Community! 

 

May we have the exact model name and current operating system of your Sony Vaio computer? You may perform a power reset to isolate the issue. Turn it off and unplug all connected devices especially the AC power adapter. Remove the battery and hold the power button for 5 seconds. Look for a battery off button usually located on the bottom if the battery is built-in. 

 

Regards,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

 


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