Hi 701tamara,
Thank you for visiting Sony Community!
Did you check if your Sony Vaio is compatible with Windows 10? If it is, try to run Vaio Update and Windows Update to download and install the necessary drivers and software.
For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
Regards,
Vincent
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