Re: Vaio S Series Battery Replacement

Hi, Kl5-4796, 

Welcome to Sony Community! 

What is the current operating system of your Sony Vaio laptop? Were there changes or updates happened before this issue started? Kindly refer to the link below to isolate and hopefully resolve the issue: 

• https://us.en.kb.sony.com/app/answers/detail/a_id/43954

Thanks,

Vincent

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