Hi Sylcat,
Welcome to Sony Community!
You may refer to this link to check the availability of the replacement parts, https://sony.encompass.com/ .
If you're not familiar with the process, we strongly suggest that you get some help from experienced people, Sony service center or a trustworthy computer repair service in your area. https://esupport.sony.com/US/p/service.pl
Regards,
Jen
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