Re: sony vaio

Hi dk1350,

Welcome to Sony Community!

IRX4580XTD doesn'r sound right. Vaio computers usually starts with VPC,VGN,SVP,SVD,ect.

Here are the steps to check the model name of the computer.

1. Click the Start button and then click All Programs.
2. In the All Programs menu, click VAIO Care folder.
3. Click VAIO Care.
4. The model name is displayed along the bottom of the VAIO Care window. (e.g., VGN-FW550F)

We kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.

Regards,

Jen

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