Hi Hardwarepops,
Welcome to Sony community!
The PCG-TD27 is not recognized by our system. Kindly check the exact model name and the current operating system of your computer. When was the last time that you were able to connect to the Internet? Have you tried different browser to check if this is a problem with explorer? Check also if you can connect via LAN cable.
Please try to Reset the Internet Explorer, follow the steps provided on the website. Try to use different browser to isolate the issue.
Regards,
Jen
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