Hi kalibu,
Welcome to Sony Community!
The VPCF13E1E is not a US model (manufactured in Europe) that's why we have very little information. My suggestion is to check if the USB port is capable of 3.0 USB, if yes then check which one is. Go to the website and upgrade the drivers, restart the laptop then replicate the issue.
We kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
Regards,
Jen
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