Hi kumukumu,
Welcome to Sony Community!
We're sorry to hear about the issues that you have. What is the current Operating System (OS) of your laptop?
The actual temperature of the CPU and battery will vary depending on the peripherals and software you are using and the length of time that the unit is in use. Kindly visit this link for more information about overheating. Make sure that the drivers and software are updated. Here is the link to get the list of compatible drivers for your laptop.
For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
Regards,
Jen
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