Hey Hi... pjmz1988 It would be nice to know if you can tell me how old is your machine? If your machine is fairly new then why don't you go for a replacement warrantey and if there's anything more you need to know then try to ask for help from these guys @
1855-247-0709
it's a toll free U.S number and they diagnose your problems for free. I've been in service with them and they are to serve at best. I hope my message is helpful to you and to others. Cheers!!!