Hi Mfisher0,
Welcome to Sony Community!
We're sorry for this inconvenience. Have you tried to uninstall and reinstall the keyboard driver? If you already tried it but the keyboard is still not working, it is best to send the unit back to the repair center so they could fix it for you.
You may also visiti our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
Regards,
Jen
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