Hi Bachusky,
Welcome to Sony Community!
We're sorry to hear this. May we have the exact model name and the current operating system of your laptop? Do you also have a noisy fan? You may refer to the link below to troubleshoot the fan. https://us.en.kb.sony.com/app/answers/detail/a_id/35220/p/48903,49902,74256,85628/c/65,66/kw/fan%20noise
The link below will show you our Authorized Parts Distributors
https://esupport.sony.com/US/p/model-accessories.pl
Regards,
Jen
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