Re: VPCEC2TFX not charging

Hi transamland,

Welcome to Sony Community!

We're sorry to hear this, did you already check the status of the battery? are you getting an error message?when was the at time that it was charging?

Kindly follow the instructions below:

https://us.en.kb.sony.com/app/answers/detail/a_id/43507/kw/check%20status%20battery/c/65%2C66/related/1

If the status is critical then it needs a replacement. you may purchase the battery at Encompass.

Regards,

Jen

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