Warranty Service
I bought a VIO notebook in 10/14/2014 through BestBuy. I had a problem to turn on this computer in 9/14/2015 and I got a warranty service to fix it. Now I have the same problem again, but SONY customer...
View ArticleRe: Upgrade memory on Sony VAIO VPCEB3MFX/BJ)
Hi redentor, Welcome to Sony Community! The maximum RAM that you can put on this laptop is 8GB (4GBx2), the Type/Speed should be DDR3/1066MHz. Click here for more information about the specification of...
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Vaio SVE171390X
Hope someone can offer some help for this problem. I have an SVE17 laptop that has stopped charging. The laptop works with a charged battery, however when the AC adapter is plugged in, it won't work...
View ArticleWill Sony offer service to update VPCZ1 motherboards with new boards that...
What can be done to get Sony to offer, or work with another entitiy, to upgrade our ZPCZ12 and 13 laptops to use the new Intel WiDi and ohter technologies. My thought is to simply replace the full...
View ArticleRe: Vaio SVE1511A1E laptop: microphone and webcam not working
Hi kmolloy, Welcome to Sony Community! Thank you for this detailed information. I feed sad that it didn't work. Try to uninstall and reinstall the driver for microphone and webcam. The SVE1511A1E is...
View ArticleRe: VPCEC2TFX not charging
Hi transamland, Welcome to Sony Community! We're sorry to hear this, did you already check the status of the battery? are you getting an error message?when was the at time that it was charging? Kindly...
View ArticleRe: VPCEC2TFX not charging
The battery is "fair" no error messages down by the clock it showes "0% available (plugged in, charging)"
View ArticleCan Intel Intel Core i7 2640M replace i7-640 in vpcz13kgx
I am looking for WiDi in Sony vpcz13kgx. can I put in an Intel IntelCore i7 2640M in place of I7-640, and what other intel cpu s can fit in sony board. Thank you.
View ArticleRe: I have a VPCZ13KGX , love it, but want to know if and how I may upgrade...
Hi FordLadd, Welcome to Sony Community! We do not recommend upgrading the processor or any other part of your Vaio laptop. It was made to run on that specification. To prevent unforeseen issues, I...
View ArticleRe: Keyboard not working
Hi cikguzara, Welcome to Sony Community! We're sorry for the inconvenience. Since you already did all the troubleshooting and did a factory reset but the issue persist then more likely this is a...
View Articlecould i upgrade my graphics card?? Vaio VPCF2390X
Hi, i have a Vaio VPCF2390X and i was wondering if i could upgrade its graphic card, thanks
View ArticleI lost my laptop
Hi, I 've lost my laptop and now I need my laptop MAC address . Can you help me ?
View ArticleRe: Battery Recall?
Hi _sonyuser_, Welcome to Sony Community! Based on our system and Sony support page, VGP-BPS2B battery hasn't been recalled. You may check it here:...
View ArticleRe: i have sony vio model VPCZ138GA.
Hi Eng_ahmedTawfik, Thank you for considering Sony Community! Since this is already hardware issue, we highly recommend visiting Sony Authorized Service Center for further assistance. VPCZ138GA is a...
View ArticleRe: my sony vaio model no: VPCZ138GA screen is broken i wont to buy it
Hi Eng_ahmedTawfik, I already replied to your other thread. Please follow this link for more details:...
View ArticleRe: VGN-NW242F ASUS wireless driver has a problem. Need the model#.
Hi ItchyZ, Welcome to Sony Community! The model of the wireless adapter of your Vaio is Marvell® Atheros® AR9285. You can actually download and install the driver for your wireless adapter here: To...
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Sony VAIO don't boot and assist button not working
Hello, today I changed my boot mode from UEFI to Legacy and after reboot it is not starting. VAIO can't boot, start with ASSIST button pushed, too don't start. Fan is working, power LED and Wireless...
View ArticleRe: Vaio SVE171390X
Hi Na5h, Welcome to Sony Community! We're sorry to hear the issue with your unit. We always recommend visiting Sony Authorized Service Center for any hardware issue / repair. You may also visit any...
View ArticleRe: Warranty Service
Hi gregori5, Welcome to Sony Community! We're sorry to hear the issue with your laptop. We suggest visiting Sony Authorized Service Center for further assistance with this. All Vaio computers have...
View ArticleSony Vaio dual extended monitor
I have a Sony Vaio VPCSA and I have two external monitors. It's seems that I cant get an extended monitor configuration . I can only have one screen working . Laptop aspects : 6GB RAM CORE I5 AMR...
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