Re: Serial, Model , Service Number Are Reserved

Hi Moon786,

Welcome to Sony Community!

We're saddened to hear about this. It's possible that the system is also corrupted. May I know how did you reformat the unit? Here is the link on how to properly reformat the system back to factory setting, 

https://us.en.kb.sony.com/app/answers/detail/a_id/36806

After the reformat, visit the link below to update the drivers and software. 

https://esupport.sony.com/US/p/model-home.pl?mdl=SVF15N17CXB&template_id=1&region_id=1&tab=download#/downloadTab

Regards,

Jen

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