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Re: Problems with new battery

We have a similar problem. We just purchased our new unit for our web design company, and the battery got busted. I am currently coordinating their customer service support.

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Re: Problems with new battery

No, the laptop won't work unless the ac adaptor is plugged in. Where can I purchase a Sony brand battery for a laptop as old as this one?

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Re: Serial, Model , Service Number Are Reserved

Hi Moon786, Welcome to Sony Community! We're saddened to hear about this. It's possible that the system is also corrupted. May I know how did you reformat the unit? Here is the link on how to properly...

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Re: Sony Vaio Flip 14A touchscreen suddenly stopped wotking

Hi Bluntcoder, Welcome to Sony Community! Too bad the attempt to fix it didn't work out. Was there any change that happened prior to the issue? Please refer to the link below for additional...

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Motherboard for Sony VAIO laptop VPCEH1S1E

I have Sony VAIO laptop and want to buy new motherboard for it. Laptop Model no. is VPCEH1S1E . Please inform me if it is available.

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Re: network adaptor

 Hi, Daxter,  Thank you for considering Sony Community!  May we have the exact model name of your Sony VAIO computer? Did you upgrade or change the operating system of the unit?  Regards, Vincent 

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Re: Problems with new battery

Hi Leg1786, Please verify the model number of your laptop, the PCG-71318L is the chassis number of the unit. You may refer to this link to look for a replacement battery,...

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Re: Sony Vaio Laptop Won't Turn On

Hi ImranS, Welcome to Sony Community! It looks like the battery needs to be replaced before it burst out. We highly recommend visiting our Sony Global Web site for information on contacting the Sony...

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Re: Sony Vaio Laptop Won't Turn On

Hi Sknights Welcome to Sony Community! We're sorry to hear that the unit still won't turn on even after several attempts.We highly recommend visiting our Sony Global Web site for information on...

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Sony vaio laptop issues

Hello! I've had this laptop for about a year now. I received it from a friend of mine and it worked well for a while. Until recently it had been overheating and shutting down alot more often. So I took...

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Re: Vaio LCD no display

LCD also comes back on briefly during shutdown

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Re: Motherboard for Sony VAIO laptop VPCEH1S1E

Hi Technosfab, Welcome to Sony Community! For further assistance regarding the availability and where you can purchase the replacement motherboard for your laptop, please contact the Sony offices/Sony...

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Re: Sony Vaio Laptop Won't Turn On

Hello,I have a Sony VAIO duo 13. After having done a windows 10 update, I believe it was the creative update. The laptop would take several seconds(30+ seconds) from pressing the power button to it...

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Re: Vaios PCG-8111L

 Hi, Jschwartz5251,  Welcome to Sony Community!   PCG-8111L is just the chassis number for your unit. To get the exact model name, please visit this link:...

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Graphics card issue

Hi, I own an sve1512y1esi and after trying to play a game it showed vertical lines with different colours and it got stuck. Then it doesn't open most of the times and if it opens it shows again...

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Re: Sony Vaio Laptop Won't Turn On

Hi I have a similar issue: 1. The charging indicator won't turn on when the Adapter is plugged in2. The power button doesn't turn on the laptop The adaptor still has the green light glowing which means...

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Re: Graphics card issue

 Hi, Gibsonlp,  Thank you for considering Sony Community!   We recommend performing troubleshooting steps before jumping to a conclusion. You may perform a power cycle or simply restarting the...

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Re: Graphics card issue

I 've tried it but nothing...also tried to connect it to my tv but also had those vertical lines.

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Re: Sony vaio laptop issues

Hi Sleepist, Welcome to Sony Community! Sorry to hear that the issue worsen after you attempted to fix it. Kindly follow the steps provided in the link to troubleshoot the fan noise,...

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Re: Vaio E series - Cooling Fan noise

Hello there!My post is for any Sony support engineer that can advice me quieter fan model. I've been a VAIO laptop owner since 2011, my laptop is 12" (11.6) VPCYB basen on AMD E-350 APU. I have also...

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