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Re: Battery disconnected Vaio VPCSB

September 28, 2016, 8:27 am
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Hi Ajrax, 

 

Thank you for considering Sony Community! 

 

There is a possibility that this is Windows 10 drivers issue. VPC units came with either Windows Vista or Windows 7. Unfortunately, no Windows 10 drivers are available for these units. We do not also recommend upgrading these computers to Windows 10. To further isolate this, you may perform a full format recovery. This article might be able to guide you on how to do this process: https://us.en.kb.sony.com/app/answers/detail/a_id/35585/. 

 

For further assistance, we kindly recommend visiting our Sony Global Website for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/. Due to proximity, they are in a better position to respond to your questions or concerns.

 

Regards,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

 

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Re: Sony VAIO Fit14a (Multiflip) USB connectors not working

September 28, 2016, 9:28 am
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Vaio VPCYB35AG does not POST/BOOT

September 28, 2016, 10:58 pm
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Yesterday it's battery was low so it's LED was blinking, as I was going home already I long pressed the Power button to turn it off. But upon trying to turn it again, only its LED is now turning on, there is no indicator that the harddisk is active (checked the harddisk and it was fine) as it's indicator light is not turning on. I removed everything and reseated everything to no avail. I even tried using another monitor but no, it is not the monitor. 

 

The green LED of the Power button is turning on but there is no display in the monitor, no post. I am out of ideas on how to solve this. Anyone who have some hints I could try? Even clicking the Assist button does not display anything on the monitor. 

 

Thank you so much in advance!

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Re: Sony VAIO PCG-4121DM does not start anymore

September 28, 2016, 11:14 pm
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Does anyone have an idea about it?

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Re: Noise coming from Vaio Pro 13

September 29, 2016, 7:10 am
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Hi Ikristie,

 

Welcome to sony Community!

 

We're sorry to hear that the issue still persists even after the repair. Based on the information that you provided here, it is already a hardware related issue. I strongly suggest that you bring it back to the repair center for service. 

 

You may also visit this link for further assistance, http://corporate.sony.ca/html/locator/locator.html

Regards,
Jen
 
Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.
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INTERNAL_POWER_ERROR

September 29, 2016, 8:17 am
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I have sony vaio ultrabook i5 SVD13211SG.
when i powered, It continues to produce the INTERNAL_POWER_ERROR
I have tries to go to safe mode and I have tried to install new windows via USB but invain
But, when I have accessed the vaio care Diagnostic history. I received code 03 and code 02.
any suggestions please !!

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INTERNAL_POWER_ERROR

September 29, 2016, 8:20 am
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I have Sony Vaio Ultrabook  SVD13211SG.
when i powered, It continues to produce the INTERNAL_POWER_ERROR
I have tries to go to safe mode and I have tried to install new windows via USB but invain
But, when I have accessed the vaio care Diagnostic history. I received code 03 and code 02.
any suggestions please !!

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Re: Sony Vaio SVE15115FXS booting problem

September 29, 2016, 8:41 am
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Hi Lailz,

 

Welcome to Sony Community!

 

We apologize for the inconvenience. Do you have several programs that start when the computer boots up? Try to boot the laptop to a Safe Mode or perform a Clean Boot then replicate the issue. If the issue improves, it means that certain programs are causing the issue.

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

Regards,
Jen
 
Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.
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Re: VAIO VPCZ1-22GX Touchpad Flex Ribbon

September 29, 2016, 8:53 am
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Hi GeorgeilotS, 

 

Welcome to Sony Community! 

 

Did you use a recovery disc or a retail copy of Windows 7? Have you installed the necessary drivers and software for your laptop? Make sure the drivers and software are installed or updated, especially the Synaptics® PS/2 Port TouchPad Driver. Visit this link to get the full list of the drivers: https://esupport.sony.com/US/p/model-home.pl?mdl=VPCZ122GX&template_id=1&region_id=1&tab=download#/downloadTab. 

 

If the issue is still unresolved, we recommend contacting the nearest authorized service center in your area: https://esupport.sony.com/CA/p/service.pl?. 

 

Best regards,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

 

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Re: VGN-NW235F Dip Switches

September 29, 2016, 8:57 am
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Hi Pmpbmjafcb,

 

Welcome to Sony Community!

 

We kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
 
Regards,
Jen
 
Answered your question? Glad I could help! Please Click the "Accept as Solution" button
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Re: Fan for PCV-A1111L

September 30, 2016, 8:17 am
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Hi Wingvoc,

 

Welcome to Sony Community!

 

We're sorry to hear about this. Did you see any setting for the fan speed when you went to BIOS? Try to look for one then adjust the fan speed. For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

Regards,
Jen
 
Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.
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Re: Sony Vaio SVE15115FXS booting problem

September 30, 2016, 9:14 am
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Thanks Jen,
I've tried a lot of different things, including 'Safe Mode". I'll probably contact the local Sony office
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Watch AFL Grand Final Online

September 30, 2016, 8:00 pm
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Re: Sony VAIO PCG-4121DM does not start anymore

October 1, 2016, 12:19 pm
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Hi Tekeuf,

 

Welcome to Sony Community!

 

We're sorry to hear about what happen to your laptop. It looks like you already tried to troubleshoot your device but still failed.

 

We kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.

 

Regards,
Jen

 

Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

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Re: Vaio VPCYB35AG does not POST/BOOT

October 1, 2016, 12:42 pm
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Hi Dee-u,

 

Welcome to Sony Community!

 

We're sorry to hear that after several attempts to fix your laptop the issue still persists. You mentioned that the power LED light was on but there was no indicator light for the hard drive. You may refer to this link for additional troubleshooting steps, https://us.en.kb.sony.com/app/answers/detail/a_id/34849/p/48903,49902,56714,56719/c/65,66/kw/no%20post

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

Regards,
Jen

 

Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

 

 

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Re: Sony VAIO Fit14a (Multiflip) USB connectors not working

October 1, 2016, 2:09 pm
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The OS is windows 10, however this issue was happening when I had Windows 8.1 on it before. All of the software and drivers are up to date.

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Re: INTERNAL_POWER_ERROR

October 2, 2016, 10:25 am
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Hi Hassanman,

 

Welcome to Sony Community!

 

We're sad to hear about this. You may want to visit this link to help you with the error on your laptop. http://answers.microsoft.com/en-us/windows/forum/all/internalpowererror-a0/2c1296dd-377e-4cd4-bf1b-33581e9d62a7?auth=1

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

Regards,
Jen

 

Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

 

 

 

 

 

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Re: VAIO Fit Laptop broken hinge

October 2, 2016, 11:18 pm
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Hi Yuri,  I assume that you work for Sony...  I am a mechanical engineer who has purchased over the year no less than 4 Sony laptops...  They all served me will except for the last one.  a model SVF142C1WW.   How this design got passed the prototype stage is a mystery to me.  The attachment of the right hinge began flexing upon the first opening.  I took it back to the dealer.  and showed him the problem.  This before anything broke.  They put some kind of plastic cement fix on it and told me that was the best they could do.  The technician said it was a weak design.  A few more openings and closings and both the bottom and top plastic cases broke.  I took it to a Sony repair station and was told they could put new parts on for only around $200.  But the technician said that they would likely break too as they had seen this model have this before.   I was told that Sony had no real answer to this poor design....  I told them that if they the company did not make right their screw up I would never buy any Sony product again..  The technician shrugged and said he understood...  I want this fixed...  It is only right.  Jim Duncalf  HCM Vietnam

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My DVD/CD driver cannnot recognize CD-R

October 3, 2016, 8:16 am
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I have one VAIO bought 3 years ago. The DVD/CD driver cannot read CD-R disc. but I can read and burn DVD very well. from device manager, it shows me DVD/CD driver, so I suppose it should be OK for CD.

anybody give me idea?

 

Thanks.

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VPCL218FG upgrade to 5GHz

October 3, 2016, 8:29 am
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Did model VPCL218FG capble upgrade to 5GHz ?

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